Returns & Exchanges Policy
At Baseline Skate Shop, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that skated decks or worn apparel cannot be accepted for return due to safety and hygiene standards.
Return Process
- 1.Initiate Your Return
Email our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Pack Your Gear
Securely place the unused items back in their original packaging, ensuring all tags and protective wraps are intact.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the equipment, we will process your refund or exchange within 5-7 business days.